Frequently Asked Questions

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What does the monthly subscription give me access to?

Great question! Members will have access to the exclusive, non searchable, Facebook group where they can connect daily with other like minded individuals from all over the world at any time of the day.  Members can choose to be paired with an accountability partner based on their sobriety date, age, and geographic location. Members can be placed in a mastermind of 4-8 people where they will discuss ways to be successful in sobriety. Members can attend regional meet-ups and the national Recovery Elevator meet-up. Being part of this community gives you access to online meet-ups and webinars, which are a great way to get and stay connected with other likeminded people.

Additionally, Sober travel is a new program Recovery Elevator will be launching and members will be able to attend exclusive itineraries for the Recovery Elevator community. Upcoming trips will be offered, like the October, 2016 Peru trip. Discounts and early bird registration will also be available to RE members. Most importantly, you won’t be alone!

Without subscription, what RE content will I still be able to access?

The following are all still accessible and free!

Podcast
Blog
Website
Facebook page

What does the monthly subscription give me access to?

Great question! Members will have access to the exclusive, non searchable, Facebook group where they can connect daily with other like minded individuals from all over the world at any time of the day.  Members can choose to be paired with an accountability partner based on their sobriety date, age, and geographic location. Members can be placed in a mastermind of 4-8 people where they will discuss ways to be successful in sobriety. Members can attend regional meet-ups and the national Recovery Elevator meet-up. Being part of this community gives you access to online meet-ups and webinars, which are a great way to get and stay connected with other likeminded people.

Additionally, Sober travel is a new program Recovery Elevator will be launching and members will be able to attend exclusive itineraries for the Recovery Elevator community. Upcoming trips will be offered, like the October, 2016 Peru trip. Discounts and early bird registration will also be available to RE members. Most importantly, you won’t be alone!

Why is there a charge to be a part of this community? Alcoholics Anonymous is free!

Recovery Elevator has been clear from episode 1 on February 25th, 2015 that we are not affiliated with any 12 step programs. AA passes a basket which works for them. We tried the virtual basket and came up short. We are passionate about reaching alcoholics and offering them support and community. The only way for us to reach more people and continue to offer the amazing resources outlined above, we will be charging for this service.

What is the monthly fee for Café RE?

Currently it’s $19 per month to connect with fellow like minded individuals who also want to ditch the booze. Roughly the cost of a few drinks at a restaurant of bar.

Do I have to choose between a 12 step program and the Recovery Elevator membership community?

Oh my goodness no. RE is not a program, but a community and another resource to put into your recovery portfolio. I attend AA meetings weekly and participate in the RE discussions.

I really want to join this community, but I can’t afford it. Does this mean I can’t join?

Absolutely not. There are already anonymous scholarships that have been purchased for people who can’t afford the community. Email info@recoveryelevator.com and explain your circumstances and why you would like to be given a membership from the scholarship program.

Where does the money paid for Recovery Elevator community membership go?

Any resources left over after wages and fixed expenses are paid, will go towards reaching the struggling alcoholic who is ready to quit drinking.

When is the amount deducted from my bank account?

The charge should post within 1-3 days depending on your bank and your next payment will be made exactly one month after your initial payment. Monthly payments will be made until the subscription is canceled.   

How can I pay?

You can pay online with any major credit card.

What if I change my mind? Can I cancel?

You can cancel at any time. When you sign up, you will be sent an email with a link to your dashboard where you can cancel. Or feel free to email info@recoveryelevator.com to cancel. Please let us know why you have decided to cancel so we can make improvements if need be.

I live in Australia and was hoping I could make one monthly payment for x number of months rather than a monthly direct debit?

Not a problem. Here is the link for the $85 per year rate.

I don’t live in the United States – can you explain if I’ll have full access to all the subscription offerings?

It may be more of a challenge to make the in person meet-ups in the United States, but I really want to have meet-ups in the U.K, Australia, Asia, South Africa and more. Everything else you should have full access to. There will be online webinar meet-ups but the times are all hours of the day so you should be able to find a time that works for you.

Can I buy a subscription as a gift? Or buy one to ‘pay it forward’ – i.e.: purchase a subscription for a person in need rather than make a traditional donation to RE?

Of course you can purchase a one year pass as a gift, or a sponsorship, but you need to make sure the person is open to receiving that gift.

Why is the life time membership no longer available?

In 2009, I was part of a gym I rarely attended, but sure enough, after I saw that $34 monthly charge on my bank statement, it got my butt back into the gym; at least for a few days. A monthly fee on a bank statement is an affirmation I hope remind you to utilize this great resource.

I relapsed after one week in the RE Community. Can I get a refund?

First off, I am sorry to hear about your relapse. Relapse was a big part of my story and I know it could also be part of the future, but in the end I am the one responsible for my sobriety and not Recovery Elevator, AA, or any other 12 step program. You can cancel at any time, but you will not be refunded.

I did an interview on the Recovery Elevator podcast and I haven’t seen my check in the mail.

The Recovery Elevator podcast is free. I also haven’t seen my check in the mail because again, this podcast is free.

What if I don’t like my accountability partner? Or I haven’t heard from them?

Be patient, as it may take time to get a response. If you haven’t heard from your assigned partner within 4-5 days, then email us at info@recoveryelevator.com and we will set you up with a new partner.

Are there any Terms and Conditions that I can read before signing up?
What will happen on the 1st of April if I do not subscribe? Will my posts still remain on the RE Accountability Facebook page?

The structure of the current accountability groups will change to an admin post only group. All prior posts will still be available to view if you are still a member of the group. People not currently in the group will not be able to see the posts.

How regularly will the meet-ups occur? How will I hear about them? How will the decision be reached regarding where they will be held?

At this moment, we do not know how often they will occur. If everything goes as planned, we are hoping for 6-12 a year and then a national meet-up in Omaha, Nebraska. Just kidding. Location TBD. If you have access to a great venue, live in area where at least 6-10 people can attend, then let’s get a meet-up scheduled.

What does ‘non-searchable’ Facebook page really mean?

This means that there is absolutely no way anyone can see who is in the group or what has been posted unless they are a paying member. 

Does Paul have to run the meet-up?

I would love to attend a meet-up as an attendee sometime in the near future. Once the community has been established for some time, then anyone who is a member of the RE community can host a meet-up. They are really easy to host and once you get two alcoholics in a room, the magic always happens.  

How often will the Sober Travel events be organized? How will I hear about them? How will the decision be reached regarding where they will be held?

The Sober Adventure Travel concept is just an idea but it’s an idea that is already in the works and we are discussing locations, itineraries, etc. I really want to make this happen.

Can you please explain the Recovery Elevator Forums to me in more detail? When should I use them instead of the Facebook accountability page?

I often find myself amazed of how much great content gets put into the private forum overnight. The forum can be used in tandem with Facebook or is for someone who doesn’t have a Facebook account or who prefers a different style of communication. Forums have been around long before the Zuckerberg days and you can spend hours upon hours reading the posts.

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